SJD Commitment to Service Standards

No other firm in our sector does more to demonstrate our commitment to exceeding clients service standards, examples of this include:

Unlimited face to face meetings - Tax is complicated which is why we offer everyone unlimited face to face meetings in any office across the UK.

UK’s Largest contractor accountants with more qualified staff - No call centres, no outsourcing, no automated call handling. Simply telephone, email or meet your own dedicated accountant* face to face.

Money back service guarantee - All your telephone calls and emails will be answered the same day or we will make a full refund of that months fee.

Outstanding reputation -We have won more awards for customer service and accountancy excellence than any other firm in our market, for example: 

  • Voted Best Contractor Accountants - Contractor UK, 10 years running! 2007 - 2016
  • The British Accountancy Awards ‘Accountant of the Year’ winners in 2011, finalists in 2014 and highly commended in 2012.
  • Best Professional Team of the Year - UK Customer Experience Award 2011
  • Customer Commitment Award - Institute of Customer Service 2011
  • National Chamber of Commerce Award 2010
  • Medium firm of the Year - Finalist Accountancy Age 2010
  • Excellence in Customer Service - Finalists National Customer Service Awards 2009
  • Sunday Times Best Small Companies - Award 2009 - 2007
  • Winners of the Accountancy Age Awards for Excellence in 2007 and 2004, finalists in all years from 2003 to 2010
  • Deemed IPSE accredited accountants and fully MSC compliant

Many companies say they are committed (of course they do, what else could they say) but few if any are able to demonstrate and prove it. It is because of this ongoing dedication to outstanding and remarkable customer service that SJD are the UK's largest accountants to Contractors, Freelancer's and SME's; we have over 15,000 clients all of whom work through their own UK limited company. 

However, we would never want to, or be seen to, rest on our laurels and we encourage anybody to provide feedback on any aspect of our service.

If you have any feedback, comments or thoughts regarding the service we provide please call us on 01442 275789 or email newbusiness@sjdaccountancy.com and we would be delighted to review and discuss your thoughts.

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SJD Accountancy

SJD Accountancy are the UK's largest specialist provider of fixed fee, Limited company accountancy services to contractors; we've been acting for contractors across the UK since 1992 and have more than 15,000 clients.

We are the only national specialist firm of contractor accountants with offices nationwide. SJD Accountancy has more qualified staff than any other firm in our market with qualifications from the following major tax and accountancy bodies - ATT, AAT, CTA, ACCA, CA, ACA and FCCA.

  • Unlimited face to face meetings. This is a unique service only SJD Accountancy offers - unlimited face to face meetings across the UK - tax is complicated and sometimes only a meeting will do.
  • UK's largest contractor accountants with more qualified staff. No call centres, no outsourcing, no automated call handling. Simply telephone, email or meet your own dedicated accountant face to face.
  • Money back service guarantee. All your Emails received by 4pm on any normal working day will be answered the same day. Should it be necessary to leave a telephone message it will be answered same day/following day latest or we will make a full refund of that months fee.
  • Outstanding reputation. We have won more awards for customer service and accountancy excellence than any other firm in our market, including: Best Accountant for Contractors, Accountant of the Year and Best Professional Service Team to name just a few.
  • All inclusive low cost fixed fee accountancy package which includes completion of accounts*, payroll bureau, dividends and corporation tax computations, personal taxation, free bookkeeping software, your own dedicated accountant* and all company returns for a fixed fee starting from £120 plus VAT per month. Check our packages for more detail.

If you have any questions about contracting or would like any further advice please call our new business team on 01442 275789 or email: newbusiness@sjdaccountancy.com. Our new business team is open Monday to Thursday (8am to 8pm), Friday (8am to 7pm) and Saturday (10am to 4pm)

Appoint SJD Accountancy and never worry about your tax or accountancy affairs again.

Form your own limited company with SJD - our same day online company formation service includes company bank account set up, VAT/PAYE registration and advice on optimum share structure. 

You may also find the following pages, guides and case studies useful:

*If you would like us to complete your company year end accounts we simply ask that you have been a client of SJD for one year or have made 12 monthly payments. All accountants are part or fully qualified.