The Confederation of British Industry’s (CBI) has released a report which states that IT contractors have ‘a key role to play’ in proposals to revolutionise the use of IT in the UK’s public sector. The report, called ‘System Reset: Transforming public services through IT’, stresses that the Government should ‘learn the lessons of successful IT project implementation from the private sector’. It also claims that the causes of many IT problems have been known for over 10 years, but that these lessons are still not always applied. The report also stated that better use of technology could make accessing public services easier for the public and businesses, whilst also saving taxpayers’ money.
Commenting on the report, Emma Watkins, CBI Head of Public Services Policy, said, “This report shows how making better use of technology could really revolutionise the way our public services operate. From giving police officers and midwives handheld devices so that they can update and access records on the move, to enabling the public to access more services online, good IT can reap huge benefits for citizens and taxpayers.”
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