Accountants lead the way in Customer Service!

Probably not a headline you’d expect to read but this is exactly what happened when SJD Accountancy the UK’s largest accountants for contractors, with over 10,000 limited company clients, won the ‘Award for Customer Commitment’ at the Institute of Customer Service UK Customer Satisfaction Awards 2011, beating off the likes of Barclays Wealth and
Homebase.

The UK Customer Satisfaction Awards centre around organisations who are totally customer-orientated and show a consistent commitment to customer excellence.   

First ‘Customer Commitment’ win for a firm of Accountants.
This year was also the first time in the history of the Awards that a firm of accountants has won this particular award which further demonstrates the impressiveness of SJD Accountancy’s level of commitment to its clients.

Charmaine Vallance-Poole, Customer Services Director at SJD Accountancy, commented that ‘she was delighted to have won such a prestigious award and that she would like to recognise all of the accountants and support staff who continually strive to provide the best possible service to our clients. Nothing is more important than providing clients with the very best service and is probably why over 50% of all new clients come from existing client referral’.

As well as winning this award SJD has also won awards for Accounting Excellence from Accountancy Age, Contractor voted awards from ‘Contractor UK’ as well as accolades from the Sunday Times Best Places to Work, the National Business Awards and National Customer Service Awards. In fact in their market, no other firm has won more awards for customer service and accounting excellence.

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SJD Accountancy

SJD Accountancy are the UK's largest specialist provider of fixed fee, Limited company accountancy services to contractors; we've been acting for contractors across the UK since 1992 and have more than 15,000 clients.

We are the only national specialist firm of contractor accountants with offices nationwide. SJD Accountancy has more qualified staff than any other firm in our market with qualifications from the following major tax and accountancy bodies - ATT, AAT, CTA, ACCA, CA, ACA and FCCA.

  • Unlimited face to face meetings. This is a unique service only SJD Accountancy offers - unlimited face to face meetings across the UK - tax is complicated and sometimes only a meeting will do.
  • UK's largest contractor accountants with more qualified staff. No call centres, no outsourcing, no automated call handling. Simply telephone, email or meet your own dedicated accountant face to face.
  • Money back service guarantee. All your Emails received by 4pm on any normal working day will be answered the same day. Should it be necessary to leave a telephone message it will be answered same day/following day latest or we will make a full refund of that months fee.
  • Outstanding reputation. We have won more awards for customer service and accountancy excellence than any other firm in our market, including: Best Accountant for Contractors, Accountant of the Year and Best Professional Service Team to name just a few.
  • All inclusive low cost fixed fee accountancy package which includes completion of accounts*, payroll bureau, dividends and corporation tax computations, personal taxation, free bookkeeping software, your own dedicated accountant* and all company returns for a fixed fee starting from £120 plus VAT per month. Check our packages for more detail.

If you have any questions about contracting or would like any further advice please call our new business team on 01442 275789 or email: newbusiness@sjdaccountancy.com. Our new business team is open Monday to Thursday (8am to 8pm), Friday (8am to 7pm) and Saturday (10am to 4pm)

Appoint SJD Accountancy and never worry about your tax or accountancy affairs again.

Form your own limited company with SJD - our same day online company formation service includes company bank account set up, VAT/PAYE registration and advice on optimum share structure. 

You may also find the following pages, guides and case studies useful:

*If you would like us to complete your company year end accounts we simply ask that you have been a client of SJD for one year or have made 12 monthly payments. All accountants are part or fully qualified.